Contact TrustMatch

One monitored mailbox handles everything — trust@trustmatch.app. Use the subject line below that matches your reason so it reaches the right place first time.

Support and general questions

Something not working, or a question about how TrustCheck reads a result.

Email support

Billing

Plan changes, invoices, or a charge you do not recognise. Reach out before disputing with your bank — we resolve these faster.

Email billing

Someone searched me — opt out

Ask us to suppress TrustCheck records tied to your phone number or email address. Free, and we respond within 45 days.

Request suppression

Privacy rights request

Access, correct, delete, or port your personal information, or unsubscribe from marketing email.

Make a request

Company details

TrustMatch is operated by The Big Fat Dad LLC, a Delaware limited liability company. See our Privacy Policy and Terms of Use.

TrustMatch is not a background check service and is not a consumer reporting agency under the FCRA. We cannot help with employment, tenant, credit, or insurance screening.